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What if I need to cancel my tour?

We’ll be disappointed if you need to cancel your trip with us, but more importantly we’ll want to do what we can to help you out. If you need to cancel your trip with us, we require a written cancellation notice that will be effective on the date that we receive that written notice, and a cancellation fee based on the total tour value may apply. This cancellation fee is non-transferable and non-refundable. The reason we have to charge a cancellation fee is because we must pay our suppliers on specific schedules. We’re simply covering the incurred costs.

For bookings on all our departures, if you cancel your booking:

  • Between the moment you confirm your booking and up to 90 days before departure: Your deposit is non-refundable, but you are off the hook for the remainder of your tour price!
  • Between 89 and 66 days before departure: 50% of your tour price (before any applicable discounts) is non-refundable, but the rest stays in your pocket!
  • Within the last 65 days before departure: The entire tour price is non-refundable (we hope things change and that you will be able to join us afterall!)

If your travel sidekick needs to cancel their trip: We feel for you. If this happens and you still want to explore the world with us (we’d love to have you!), you may be required to cover a single supplement.

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