What's your question?
ALL of our frequently asked questions by topic.
- What is and isn’t included with my tour?
- How many travellers are there on each tour?
- What is the best time of year to travel?
- Can I extend my tour?
- Can we have two beds in our hotel room? How large are the beds?
- How far in advance should I book my tour?
- The tour I want to join is sold out; what can I do?
- Do your tour fares include all taxes and fees?
- What’s the payment schedule for my tour?
- How can I pay for my tour?
- Do I need any special vaccines for my tour?
- What should I pack for my tour?
- Do I need a new passport?
- When will I receive my final tour documents?
- From where do you offer the home pick-up service?
- Do you pick me up privately or with other travellers?
- Where can I fly from?
- Are the included flights direct, or do they have layovers?
- How and when can I select seats for my flights?
- Your hotels are 4-star; what does that mean?
- Which hotels will we stay in on my tour?
- Is there Wi-Fi available in our hotels?
- Will there be laundry service at our hotels?
- Will there be an elevator for use at every hotel on my tour?
- What are the details of your included emergency medical travel insurance?
- Who’s eligible for your included emergency medical travel insurance?
- What if I already have emergency medical travel insurance?
- Do you offer trip cancellation or interruption insurance?
- Do I have to have insurance to travel?
